Our Messaging Services

One message. The right channel. Better customer response.

Connect with your customers through SMS, RCS and WhatsApp Business messaging solutions shaped around your communication goals.

Explore Our Services Discuss Requirements
SMS RCS WhatsApp
Communication workspace

Choose the right route

Ready
C
Customer communication Select a channel based on your goal
New message
Available messaging routes
SMS
SMS Messaging Timely alerts, updates and notifications
RCS
RCS Messaging Interactive and branded conversations
WhatsApp Business Service-led customer conversations
Connected approach Clear communication across every touchpoint
Discover our services
Three Connected Channels

Select the right service for every customer moment.

Explore how SMS, RCS and WhatsApp Business can support different communication goals while maintaining one clear, customer-focused approach.

Not sure which service fits? Let us help you choose
SMS Messaging

Keep important customer updates clear and direct.

SMS supports concise communication for alerts, reminders, confirmations and other time-sensitive customer updates.

  • Transactional alerts and confirmations
  • Appointment and payment reminders
  • Customer service notifications
  • Campaign and promotional communication
Discuss SMS Messaging
Message preview SMS
9:41 •••
IH
Ihaan Updates Business message
Your service request has been received. We’ll keep you updated on its progress.
Delivered · 9:42 AM
Best suited for Alerts, reminders and important updates
RCS Messaging

Turn business messages into interactive experiences.

RCS can combine branded messaging, rich media and interactive actions to create more engaging customer communication.

  • Branded business messaging experiences
  • Rich images and visual communication
  • Suggested replies and action buttons
  • Interactive customer journeys
Discuss RCS Messaging
Rich message preview RCS
IH
Ihaan Business Verified business
Customer update
Your request is ready

View the latest details and choose your next action.

Best suited for Branded and interactive messaging

Support useful customer conversations at scale.

WhatsApp Business messaging supports service notifications, approved templates and responsive customer conversations on a familiar channel.

  • Approved business template messages
  • Order and service notifications
  • Customer support conversations
  • Interactive buttons and guided responses
Discuss WhatsApp Business
Channel Fit Guide

Different customer moments need different messaging routes.

Start with the communication goal, then select the channel that best supports the message, customer experience and required interaction.

SMS RCS
01

Time-sensitive updates

Notify customers clearly

Alerts, confirmations, reminders and important service information that should remain concise.

SMS Recommended starting point
02

Interactive discovery

Engage through richer content

Branded communication that benefits from visual content, suggested replies and customer actions.

RCS Subject to channel availability
03

Service conversations

Continue useful interactions

Customer support, service updates and guided conversations on a familiar messaging channel.

Templates may require approval
04

Connected journeys

Combine channels thoughtfully

Multi-stage communication where the most appropriate channel may change according to the customer moment.

SMS RCS
Channel mix based on requirements
Need help selecting the right route? Tell us about your communication goals and customer journey.
Talk to Our Team

Channel features and availability may vary according to the destination, network, device, provider and approval requirements.

How We Work

From your requirement to a working messaging solution.

We follow a clear implementation process that considers your communication goal, selected channel, technical requirements and applicable approval conditions.

01
Understand

Define the communication goal

We learn about your business, audience, messaging requirements and the customer moments you want to support.

Business goal Target audience
02
Select

Choose the appropriate channel

We identify whether SMS, RCS, WhatsApp Business or a considered combination best fits your communication flow.

Channel fit Message type
03
Configure

Prepare setup and integration

The required sender details, templates, technical configuration and testing steps are prepared for onboarding.

Configuration Testing
04
Support

Assist with ongoing communication

Our team remains available to support implementation questions and changing messaging requirements.

Assistance Ongoing requirements
Before we begin A few details help us recommend the right approach.
01 Business and use-case details 02 Expected messaging requirements 03 Preferred channel or customer journey