Privacy Policy.

Introduction

Ihaan OTT is committed to handling personal information responsibly and transparently.

This Privacy Policy applies when you visit our website, submit an inquiry, contact our team or otherwise interact with our business.

Information We Collect

Depending on how you interact with us, we may collect:

• Full name
• Business email address
• Phone number
• Company or organisation name
• Messaging service interests and business requirements
• Information submitted through inquiry forms
• IP address, browser type, device details and website usage information

How We Use Your Information

We may use information to:

• Respond to inquiries and service requests
• Understand your messaging requirements
• Provide information about SMS, RCS and WhatsApp Business messaging solutions
• Provide customer and technical support
• Improve our website, services and customer experience
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory obligations

Communication Consent

When you submit an inquiry, you consent to being contacted about that inquiry using the contact information you provide.

Depending on your preferences and applicable law, communication may take place by phone, email, SMS, RCS or WhatsApp.

How Information May Be Shared

We do not sell your personal information.

Information may be shared where reasonably necessary with:

• Technology and hosting service providers
• Communication platform providers
• Professional advisers and authorised business partners
• Government, regulatory or legal authorities where required by law

We expect service providers handling information on our behalf to use it only for the relevant service purpose and to apply appropriate safeguards.

Cookies and Website Analytics

Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage and improve performance.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Data Security

We use reasonable administrative, technical and organisational measures intended to protect personal information against unauthorised access, misuse, alteration or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes and meeting legal obligations.

Your Choices and Rights

Subject to applicable law, you may request:

• Access to information held about you
• Correction of inaccurate or incomplete information
• Deletion of information where legally applicable
• Withdrawal of consent
• The stopping of promotional communications
• Assistance with a privacy-related concern or grievance

We may need to verify your identity before processing certain requests.

Third-Party Links

Our website may contain links to third-party websites. Their privacy practices are controlled by their own policies, and Ihaan OTT is not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy when our practices, services or legal requirements change.

The latest version will be published on this page with an updated effective date.