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Terms & Conditions.

These terms govern your access to the Ihaan OTT website and your inquiries regarding our SMS, RCS and WhatsApp Business messaging solutions.

On this page
Acceptance Our Services Website Use User Responsibilities Acceptable Messaging Use Communication Consent Third-Party Services Intellectual Property Service Availability Liability Governing Law Contact Us
01

Acceptance of These Terms

By accessing or using the Ihaan OTT website, you agree to these Terms & Conditions and our Privacy Policy.

If you do not agree with these terms, please discontinue your use of the website.

Important

Submitting an inquiry does not automatically create a service agreement between you and Ihaan OTT. Any commercial engagement may be governed by a separate written agreement.

02

Our Services

Ihaan OTT provides business messaging solutions that may include:

  • SMS Messaging
  • RCS Messaging
  • WhatsApp Business Messaging
  • Related implementation and communication support

Service features, availability, technical requirements and commercial terms may vary depending on the selected solution, provider requirements and applicable law.

03

Website Use

The information on this website is provided for general business and informational purposes.

You may use this website only for lawful purposes. You must not:

  • Attempt to gain unauthorised access to the website or connected systems
  • Introduce viruses, malicious code or harmful technology
  • Interfere with the website’s operation, performance or security
  • Copy or distribute website content without authorisation
  • Use the website for fraudulent, misleading or unlawful activity
04

User Responsibilities

When submitting information or using services, you agree to:

  • Provide accurate, complete and current information
  • Use services only for lawful business purposes
  • Maintain appropriate permissions and customer consent
  • Protect account credentials and authorised access information
  • Comply with applicable messaging, privacy, consumer-protection and telecommunications requirements
  • Promptly report suspected misuse or unauthorised access
05

Acceptable Messaging Use

You are responsible for the content, recipients, timing and purpose of messages sent through services used by your organisation.

Services must not be used to send:

  • Unsolicited or unauthorised commercial communication
  • Fraudulent, deceptive or misleading messages
  • Phishing, impersonation or scam content
  • Threatening, abusive, discriminatory or unlawful content
  • Content that infringes intellectual property or privacy rights
  • Messages that violate platform, operator or regulatory requirements
Consent and customer preferences

Businesses are responsible for obtaining required consent, respecting customer preferences and providing required opt-out mechanisms before sending commercial communication.

06

Communication Consent

When you submit an inquiry, you consent to Ihaan OTT contacting you about that inquiry using the details you provide.

Communication may take place by phone, email, SMS, RCS or WhatsApp where appropriate and permitted.

You may request that promotional communication stops at any time.

07

Third-Party Platforms and Providers

Our services may depend on telecommunications operators, messaging platforms, hosting providers and other third-party technology.

Third-party services may have their own terms, policies, technical requirements and availability conditions.

Ihaan OTT is not responsible for interruptions, restrictions or changes caused solely by an independent third-party provider outside our reasonable control.

08

Intellectual Property

Unless otherwise stated, the website’s design, text, graphics, logo, code and other content are owned by or licensed to Ihaan OTT.

You may not reproduce, modify, publish, distribute or commercially exploit this content without prior written permission.

09

Service Availability and Changes

We may update, modify, suspend or discontinue website content or service features where reasonably necessary.

Service availability may be affected by maintenance, telecommunications networks, platform policies, regulatory requirements or events outside reasonable control.

Specific availability commitments will apply only where included in a separate written service agreement.

10

Website Disclaimer

We aim to keep website information accurate and current, but general website content does not constitute a guarantee, professional advice or binding commercial commitment.

Before making a business decision, request current service information directly from Ihaan OTT.

11

Limitation of Liability

To the extent permitted by applicable law, Ihaan OTT will not be liable for indirect, incidental, special or consequential loss resulting solely from use of, or inability to access, this website.

Liability relating to paid services will be governed by the applicable written service agreement.

Nothing in these terms excludes liability that cannot legally be excluded.

12

Privacy

Personal information submitted through this website is handled according to our Privacy Policy.

Read our Privacy Policy for more information.

13

Governing Law and Jurisdiction

These terms are governed by the laws applicable in India.

Subject to applicable law and any written agreement between the parties, disputes will be subject to the jurisdiction of courts located in Ahmedabad, Gujarat.

14

Changes to These Terms

We may update these Terms & Conditions when our website, services or legal requirements change.

Updated terms will be published on this page with a revised effective date.

15

Contact Us

For questions about these terms, contact:

Email info@ihaanott.in

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